DESCRIPTION
This course is designed to give an insight into claims handling and the various parties involved during the claims journey. During the session, we will look at the different ways in which indemnity can be applied, and how Insurers can recover their outlay, along with common reasons for declinatures. We will also look at the regulatory and legislative environment that impacts claims handling.
OBJECTIVES
- Understand the legal requirements for an insurance claims to be made
- Recognise the different parties to a claim
- Identify the role of the claims team
- Comply with regulations that relate to claims handling
